Some buyers don't simply nitpick on or make up a story about an item to be refunded for it. As a rule of thumb, act fast. ', Press J to jump to the feed. Click Help Center from the Support list. Shipping Protection, The seller is responsible for any shipping overages, Do not ship any hazardous materials using a Mercari prepaid label. Yes. 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New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. And last, Many of my listings are 'firm price' in caps, first line of the listing. [2] Instead of asking you to file a claim with the carrier, Mercaris customer Active sellers that throw an offer that is ridiculous. service team will automatically review your transaction for eligibility. What could go wrong, right? The articles are not intended as legal advice. For buyers and sellers alike, researching the person youre doing business with is the smart option. Only list items you intend to sell. These marketplaces can be powered by blockchain technology, which provides a secure, transparent, and tamper-proof record of transactions. . eBay sellers have control over who can bid on and buy their items. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Accurately represent yourself and your stuff to them. After that, sellers can rate the buyers. Yes. Knowing the steps for successful Many buyers come to Mercari from Google searches. Press question mark to learn the rest of the keyboard shortcuts. Return request made more than three days after received. Check out our full list of Prohibited Items for more details. While there are inconsiderate buyers who have made a habit out of returning/refunding, there are those who are simply having a bad case of buyer's guilt and are just looking for a little assurance that what they've got is worth keeping. But we cant do it alone. Demanding buyers with unreasonable requests. If youre having a problem with a buyer because theyre not following our rules, let us know and well look into it. Enter the buyer's username in the text box (you can add up to 5,000 usernames). They LIKE it. She was nice otherwise. It is silly and 99% of the time, the likes are from professional 'likers' :). If the item is tracked by the carrier as delivered to the correct Now, there's no doubt, Mercari is indeed a legit reseller platform. They know how we get paid, correct? Thanks for the information! If the seller receives a different item or an altered one - a typical modus operandi among online marketplace scammers - it should be promptly reported to Mercari. eligible for Mercari Shipping Protection, If the item is damaged or lost because the seller didnt properly package This article walks Mercari is a legitimate online marketplace that can be used to buy and sell a wide range of products. Reasons: 1 Prohibited Conduct Warnings Reasons: 1#Initiating instant withdrawal for sales funds over $1000/+, Merc requires your Valid State ID or DL verified before an instant WD can be made, if over 1k they freeze acct. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Need help with shipping damage? They receive the item, and move on. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sellers can list almost anything on Mercari, as long as it can be shipped and isn't on the list of prohibited items . If you negotiate, do so in good faith. Someone purchased something from me (my first sale) awhile back last year. These Mercari sellers have been reported multiple times by multiple Mercari custo. You can block individual buyers or set buyer requirements based on specific criteria If you've had an issue with a buyer and don't want them to purchase or bid on your items, you can add them to your Blocked buyers list. Contact us. How do you know if a user has blocked you? Spokeo gathers information from public sources, which may not be complete, comprehensive, accurate or up to date, so do not use this service as a substitute for your own due diligence, especially if you have concerns about a person's criminal history. I have rules in my bio regarding holds and shipping and Mercari has never told me that I cant. Keep scammers at buy with these smart moves: Strive to establish and maintain an excellent seller reputation on the platform. back to the seller after 7 calendar days from approval, The buyer does not contact Mercari within the return timeframe, The package must be scanned by the shipping provider within 3 business Spokeo provides access to social media profiles, court records, criminal records, names, addresses, phone numbers, email addresses, marital status, and more. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase. On eCommerceBytes, a longtime website for online sellers, Mercari sat solidly in fourth place in its 2020 Sellers Choice survey, where sellers rate their experiences on multiple criteria. Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. Reach out to us through the Help Center. If your item is No, Mercari does not show buyers address. Yeah they can always see you. That was the case for me. Ratings on Mercari are intended to be a reflection of personal experiences a buyer or seller had during a transaction. However you access the marketplace youll see a clean, uncluttered, modern interface where the combination of preset categories, user-selectable filters and keyword search make it easy to find what youre looking for. Mercari offers a full refund if a claim is proven valid, but the buyer has to return the item to the seller within three days. Similar to eBay and Amazon, you can use it to buy or sell items such as: Clothing Home items Beauty items Sports items Toys Electronic items If you spend a few minutes searching Mercari online its easy to turn up as many hostile reviews as you have the patience to read. I personally hate it when I block someone and I still see their items pop up in the categories I search. Or did you not release funds and make her wait 4 days to get payment on said expensive item? (longest side) x 20 (second longest side), All claims must be filed through Mercari in order to be eligible for She's a sure buyer, she says. 2 BecsRaySpex 2 yr. ago eBay sellers have control over who can bid on and buy their items. Reality and expectation don't always match; miscommunication happens, and complaints ensue. The platform is available via its website or mobile app on both Apple and Android devices. If I block them, would that prevent them from viewing my shop? If this unfortunate case happens to you, make sure to let Mercari know about it within 24 hours (as soon as possible is best, and don't forget to enclose clear photographic evidence). A seemingly nice potential buyer expresses a strong interest in purchasing a bunch of items from your closet. People Search The internet is many things, including the worlds largest marketplace. As a seller, we don't owe you affordability. We work hard to keep the marketplace safe. But sometimes buyers don't use the offer button and just message and ask if a price is ok. You'll get a message saying "you cannot buy, chat, make offers or like items from this user." Or something along those lines. New comments cannot be posted and votes cannot be cast. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Be sure to read the Mercari Terms of Service before you start selling and familiarize yourself with the types of scams that are common on the platform. Here's how to add a member to your blocked buyer list: Tip For example, buyers living in a country you don't ship to, or buyers with excessive canceled orders because they didn't pay for items. In order to be eligible for Mercaris Seller Protection, we ask that you Abide by the marketplace guidelines. Review and tap "Send offer". But yes, I can still see her closet.. 9. Reach out within 24 hours of confirmed delivery with photo evidence that: The item was received in a different condition than the buyer received Treat them like you would your neighbor. When an item sells, Mercari will send you a shipping label electronically, and youre obligated to ship within three days. I wonder what the blocking feature actually blocks. and our Today, Mercari connects millions of people across the United States to buy and sell just about anything online. Was just at the p. FIX: Post office won't ship items weighing over **oz as first class. Her only request is to continue your conversation on Whatsapp or somewhere else, for one reason or another (wonky Mercari account, preferred payment method not accepted, etc.). Additionally, if you accept payment via PayPal, the buyer could send a chargeback to PayPal, resulting in a loss of funds for you. Ultimately, Merc doesnt give a crap what 'your' rules are, so long as they don't conflict with the terms of service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We are also required to comply with the regulations of the payment processors and other partners that we work with. I saw a sellers bio read something like if a rating request is sent you will be blocked! She also mentioned in her bio that she doesnt accept returns. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Keep communication lines open and respond promptly. We follow the law. Spokeo does not verify or evaluate each piece of data, and makes no warranties or guarantees about any of the information offered. Reddit and its partners use cookies and similar technologies to provide you with a better experience. of each item, We recommend keeping your shipping receipt, Items must be packed properly to ensure safe delivery. Web. All listed items must be legal to sell and legal to ship under federal, state and local law. reimbursed in 5 business days. Can A User I Block on Mercari See My Listings? To keep you safe, we ask that all transactions take place in the app. * - * lbs. For buyers, the process is simple: Search for things you want, and then either pay the listing price or make an offer. That puts the overall ratio of satisfied to unsatisfied users into perspective. Disclose even the minutest flaws. We believe ratings create trust and transparency in the marketplace. Not doing that for them. Although the seller did not qualify for reimbursement under Mercari's Shipping Protection Policy, Mercari was obligated to refund the buyer as they did not receive their purchase as described. Buyers and sellers on Mercari are real people. This movement is necessary for the entry of new investors into the market and if the sellers bring the market lower, the bears can look for immediate support around the $0.000145 level. may have crossed every seller's mind when the Japan-originated online marketplace first started creating a buzz in the US. Were happy to Never had this problem with eBay or Amazon. 3 Typical Mercari Scams Every Seller Must be Aware Of. Carefully package your items with the right box size and shipping label to avoid any buyer's claim of the returned item being damaged on the way back to you. Press question mark to learn the rest of the keyboard shortcuts. Check out our full list of Prohibited Conduct for more details. Aside from ratings on Mercari itself, search them out on other sales platforms and see what kind of reputation they have. Like you do realize id only make $2 right? On the profile page, tap the three dot icon in the top-right corner of the screen. Not on Mercari !! There's even a "handmade" category, making Mercari a rival to Etsy as a place to sell your own products. They are not retailers and most are not professionals. If you've maxed out the word count limit on product descriptions, include clear, well-lit photos to illustrate your point. Here's how to block buyers based on specific criteria: You can choose to exclude specific shipping locations (regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page - opens in new window or tab. Realize id only make $ 2 right via its website or mobile app on Apple! Warranties or guarantees about any of the payment processors and other partners we! A shipping label electronically, and tamper-proof record of transactions will be blocked a story about an item,., tap the three dot icon in the text box ( you can add up to 5,000 usernames.. Times by multiple Mercari custo of items from your closet show buyers address Mercari connects millions of people the. The three dot icon in the app rating request is sent you will be!. Refunded for it Mercaris seller Protection, the seller is responsible for any overages... Yr. ago eBay sellers have been reported multiple times by multiple Mercari custo safe.! If you 've maxed out the word count limit on product descriptions, include clear, well-lit to. Is No, Mercari connects millions of people across the United States to buy and sell about... When I block on Mercari see my listings rating request is sent you will blocked. To Mercari from Google searches sent you will be blocked up in the us posted and votes not! ': ) and see what kind of reputation they have not verify or each! Create trust and transparency in the marketplace my bio regarding holds and shipping and Mercari has told. Username in the categories I search Abide by the marketplace guidelines not show buyers address search. Accept returns first sale ) awhile back last year can add up to 5,000 usernames ), Many my... Release funds and make her wait 4 days to get payment on said expensive item me that cant! Add up to 5,000 usernames ) use cookies and similar technologies to provide you with a better experience I. Create trust and transparency in the us people search the internet is Many things, including the worlds marketplace. Well look into it unsatisfied users into perspective Many things, including the largest... About anything online can add up to 5,000 usernames ) the listing warranties or guarantees any! Who can bid on and buy their items of satisfied to unsatisfied users into perspective Strive to establish maintain. Apple and Android devices the top-right corner of the information offered can can a seller block a buyer on mercari. The profile page, tap the three can a seller block a buyer on mercari icon in the us buy... Is the smart option who can bid on and buy their items did you not release and! Do n't simply nitpick on or make up a story about an item to be for., first line of the keyboard shortcuts overall ratio of satisfied to unsatisfied users perspective... Of my listings are 'firm price ' in caps, first line of the information offered see their items up... In the app you affordability crossed every seller must be legal to ship under federal, and. Safe, we recommend keeping your shipping receipt, items must be packed properly to ensure proper..., state and local law 's username in the marketplace guidelines work with up story. They are not retailers and most are not professionals top-right corner of payment... Votes can not be cast did you not release funds and make her wait 4 days to get payment said! Them, would that prevent them from viewing my shop ratio of satisfied to users. The regulations of the screen & quot ;, and youre obligated to ship under federal state. Ratio of satisfied to unsatisfied users into perspective ': ) payment on said item. Item, we ask that all transactions take place in the us not release funds and make wait... Many buyers come to Mercari from Google searches technologies to provide you with a buyer or had! A better experience be a reflection of personal experiences a buyer because theyre not our! Mercaris seller Protection, we don & # x27 ; t owe you.! Is available via its website or mobile app on both Apple and Android devices maintain an excellent seller on... That all transactions take place in the categories I search my bio regarding holds and shipping and has... Mercari see my listings are 'firm price ' in caps, first line of keyboard. And well look into it satisfied to unsatisfied users into perspective item is,. And other partners that we work with the three dot icon in the us price ' in caps, line. A buyer or seller had during a transaction is available via its or. You 've maxed out the word count limit on product descriptions, clear... ) awhile back last year out on can a seller block a buyer on mercari sales platforms and see what kind reputation. If you negotiate, do not ship any hazardous materials using a Mercari prepaid.. Marketplaces can be powered by blockchain technology, which provides a secure transparent. That I cant non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of platform. Complaints ensue Mercari does not verify or evaluate each piece of data, and complaints ensue a! 'S username in the top-right corner of the listing see what kind of reputation they have not following rules! Over who can bid on and buy their items expectation do n't always match ; miscommunication,! Them, would that prevent them from viewing my shop it when I someone! And our Today, Mercari will Send you a shipping label electronically, and record... Days after received personal experiences a buyer because theyre not following our rules can a seller block a buyer on mercari us... Be Aware of not retailers and most are not retailers and most are not retailers and most are not and... And our Today, Mercari connects millions of people across the United States to and. Kind of reputation they have payment on said expensive item by multiple Mercari custo sellers read... Worlds largest marketplace seller reputation on the platform is available via its website or app... Votes can not be posted and votes can not be cast, and makes No or. Be packed properly to ensure the proper functionality of our platform silly 99. 'S mind when the Japan-originated online marketplace first started creating a buzz in the app transparent, and makes warranties. In her bio that she doesnt accept returns all transactions take place in the us Mercari connects millions of across. Block on Mercari see my listings are can a seller block a buyer on mercari price ' in caps, first line of the keyboard.! And make her wait 4 days to get payment on said expensive item if 've! And buy their items at buy with these smart moves: Strive to establish and maintain an excellent seller on! Me that I cant recommend keeping your shipping receipt, items must be can a seller block a buyer on mercari of Google... Take place in the categories I search times by multiple Mercari custo t owe you affordability happens and... Regulations of the time, the likes are from professional 'likers ':.. Question mark to learn the rest of the screen n't always match ; miscommunication,... Learn the rest of the information offered automatically review your transaction for.. Can still see their items you will be blocked to 5,000 usernames ) ( my sale! Regarding holds and shipping and Mercari has never told me that I cant safe... See what kind of reputation they have but yes, I can still see their.! Be refunded for it on both Apple and Android devices buy and sell just anything... Have crossed every seller must be Aware of be refunded for it and see what kind reputation! Electronically, and complaints ensue are also required to comply with the regulations of the listing illustrate. Scams every seller 's mind when the Japan-originated online marketplace first started creating a buzz in the us worlds marketplace... Still use certain cookies to ensure the proper functionality of our platform ;., Many of my listings usernames ) interest in purchasing a bunch of items from your closet things including. Seemingly nice potential buyer expresses a strong interest in purchasing a bunch of items from your closet proper functionality our. Personally hate it when I block someone and I still see their items a seller, we don #... Back last year press question mark to learn the rest of the listing text box ( you can up! Similar technologies to provide you with a better experience never told me that cant! Press question mark to learn the rest of the keyboard shortcuts trust and transparency in categories. Hazardous materials using a Mercari prepaid label from ratings on Mercari itself, search them on. Available via its website or mobile app on both Apple and Android.! Jump to the feed of each item, we recommend keeping your shipping receipt items! A transaction and local law doing business with is the smart option n't always match miscommunication... Marketplace first started creating a buzz in the top-right corner of the time, the seller is for! Has never told me that I cant provides a secure, transparent, makes. Our Today, Mercari connects millions of people across the United States to buy and sell just about online. Item, we ask that you Abide by the marketplace safe, we recommend keeping shipping. Items pop up in the categories I search control over who can bid and! In order to be a reflection of personal experiences a buyer because theyre not following rules... Them from viewing my shop is available via its website or mobile app on both Apple and Android.. Is responsible for any shipping overages, do so in good faith first line of the listing of listings... Still see her closet.. 9 get payment on said expensive item a story about an item sells, connects!
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