A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. Should you need any help, feel free to get in touch with our customer service. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com, I subscribed to rentola but my username and password didn't work I couldn't log in or use the plataform. Your feedback means a lot to us. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. Find rental - free. For tenants For landlords Payment Account Subscription SearchAgent Rentola . . Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. Reg. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. Mary responded promptly and provided us with clear and very helpful information. We do the work for you - while you can relax. How can we help you today? Customer service is both a type of job and a set of job skills. Thank you! ad. He brought the human factor which most of the businesses and people forget to do so. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. And while there are thousands of negative customer service stories on the web, there are very few positive stories. They voided the automatic subscription bill (39) from the delayed cancellation. She just made my week less stressful. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Expand your search and see available rentals in popular cities. any help, feel free to get in touch with our customer service. Darragh lee. Do you agree with Rentola.com - Making property search smarter's 4-star rating? It goes against our guidelines to offer incentives for reviews. any help, feel free to get in touch with our customer service. Search. Have emailed multiple times but have gotten no reply. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Then you've come to the right place. WHY DIDNT I READ THE F* REVIEWS FIRST?. We'll let Naomi know about your message and she definitely is an asset to our team. We are a rental home search engine. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Date of experience: 23 June 2022 Tips for avoiding housing fraud and scam ads. Hi Nancy,Thank you very much for your review. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. I cancelled straight away when I read the reviews. Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. You understand that the agreement is not subject to exclusive jurisdiction in the local courts. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Customer Care vs. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. 5,426 available rentals. Should you need any help, feel free to get in touch with our customer service. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. Showing empathy: Employees that try to understand a customer's point of view make a customer . For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. 1. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . We do the work for you - while you relax. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. We have requested your contact details so we can get in touch with you. . The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. They were so professional And. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Usage of the website is primarily reserved for non EU citizens. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. We use dedicated people and clever technology to safeguard our platform. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. Use the search box at the top, enter the area you want to live in, and tap Search. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Use the search box at the top, enter the area you want to live in, and tap Search. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Retention correlates to customer satisfaction 4. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. Answering questions about a company's products or services. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. Until the next time. All home seekers can create a free search agent here. Rentola is a recommendable site for rental searches to those in need. If you know, for example, that the . Search. By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. Apartments and houses for rent . They resolved my refund issue within a few hours with no quibbling. At its core, quality customer service is about . You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. Account no: 0729357243 We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. Super helpful and kind. Bypass measures used to prevent or restrict access to our services. Have empathy You really have to be able to relate to a customer to provide a great experience. Find . Hello Michaela,Thank you for your review. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. . Find rental home in Vancouver. Be friendly. 29 customer service phrases. Great customer support. Awful. This will take you to a wealth of options where you can read more about each property and see pictures. No wonder all the listings stay on there, who can afford 20 to just go view a place? When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Our prices are quoted in EUR and these may change from time to time. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 4.6 Best regardsRentola.it. The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. Looking forward to your cooperation. We do the work for you - while you can relax. Have a great day!Best regards Rentola. Rentola offers that anyone with a rental home can create an ad on our portal. Hi ,Thank you for your review. Then contact our customer support at e-mail [email protected] E-mails are answered week days . What an absolute rip off!!! 492,834 available rentals. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. Verification can help ensure real people write reviews about real companies. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. It goes against our guidelines to offer incentives for reviews. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. Date of experience: January 06, 2023. 11,530 available rentals. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. Here are 8 tips for writing great reviews. Apartments and houses for rent. You are informed about the price and payment before you complete your purchase of the service. At Rentola, we facilitate the contact . Were sorry you arent satisfied with our service. Don't miss out, add your house, apartment or room today. They voided the automatic subscription bill (39) from the delayed cancellation. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Then you've come to the right place. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Employee happiness correlates to customer happiness 7. They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. We offer millions of our global users an on-demand experience for both tenants and landlords. Why don't you make it mandatory on first place on your website? Expand your search and see available rentals in popular cities. Were sorry you arent satisfied with our service. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Expand your search and see available rentals in popular countries. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. In Italy, its totally fake. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Verification can help ensure real people write reviews about real companies. Find rental - free. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . By doing this, Rentola hopes that every customer can have a . and thus deliver the best possible service for you. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Great customer service. . 2. Always use positive language. Search. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Date of experience: 19 January 2023. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. any help, feel free to get in touch with our customer service. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! Contact our customer service at: info@rentola.ie. Such a good customer service and they got back to me so fast!! Are you looking for your new rental property? We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. Find rental . We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. Why can't I unsubscribe? 2023 Trustpilot, Inc. All rights reserved. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Handle significantly more tickets 5.7 times as many requests on average. I cancelled my subscription so they gave me a free week. Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: Anyone can write a Trustpilot review. Search. By creating Content on Rentola's services, you give Rentola an unlimited, free, irrevocable right to publish, modify and make copies of all or part of the content in question. Should you need any help, feel free to get in touch with our customer service. The most popular cities on Rentola. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Create a free listing and get contacted by interested tenants within 24 hours. You can close your Rentola account at any time without further notice. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. I reached out to the customer service team and requested them for a refund. Please contact us at [info@rentola.ie] so our customer service can assist you in the matter. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. I living with my son in redbarn cottages youghal. Hi,Thank you very much for your review. You can also use our smart filtering options to find your new dream home. Updated. Now I am changing my rating to 4 stars, because Renver from Rentola Customer Service picked up my case, acknowledged my issues and proposed to drop the unjustly made payment requests. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. Beware automatic resubscription. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Rentola.ie - Making property search smarter. . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. Hi Celia,Thank you very much for your review. Greet the customer warmly. We have requested your contact details so we can get in touch with you. Then you've come to the right place. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. It's a very bad website sbd worse customer service. Rentola.ie . Should you need any help, feel free to get in touch with our customer service. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. Violate these Terms or our Advertising Rules. Were sorry you arent satisfied with our service. How do I cancel my subscription? I sent messages on facebook, mail, etc. I am desperate. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. DL. Are you looking for your new rental property? Rentola confirmed that my subscription was cancelled and made an exception to help me. I contacted them and was told that another email address that I have never seen before was attached to my subscription. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Check out what 295 people have written so far, and share your own experience. Reply from Rentola.com - Making property search smarter. Please note that you will receive an email with confirmation - this is your proof of your cancellation. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. . We guide you before, during and after your relocation. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We have requested your contact details so we can get in touch with you. 23 Jan 2023. Churn decreases with more customer care 5. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Constantly empower customers to get their own answers themselves." - Dan Pena Find . Then you've come to the right place! Date of experience: February 15, 2023. Included are data, text and images. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. Rentola is one of the smartest housing portals in the market. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. There could be multiple reasons as to why you're having trouble cancelling your subscription. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Are you looking for your new rental property? in order to display a list of homes fitting accurately with your research criteria. Account name: Driftskonto Some customer service definitions can be broader. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Thank you for the help and trying to provide a better experience. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Voice your opinion today and hear what 295 customers have already said. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Happy customers build a better reputation 3. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. Find rental - free. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. subscription fees. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. 3 days ago. We will not refund any amounts paid unless there is a technical error. . It goes against our guidelines to offer incentives for reviews. When creating a user and making a purchase, the purchased product is put into service. Check out what 18 people have written so far, and share your own experience. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Answering both general/specific customer questions about the company's products . +104,211 rental homes Price comparison 10.00-16.00 customer support. Find rental - free. You pay by registering your payment card on our website. We do the work for you - while you can relax. Share. Should you need any help, feel free to get in touch with our customer service. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. Hi Naomi, Thank you for your review! Here are 8 tips for writing great reviews. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . 2,414 available rentals. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! They are trying to charging me for a monthly subscription that I never agreed. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Date of experience: 15 February 2023. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. IBAN: DK2820000729357243 Should you need any help, feel free to get in touch with our customer service. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Use the search box at the top, enter the area you want to live in, and tap Search. 20 then to just go VIEW a house. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Create a free listing and get contacted by interested tenants within 24 hours. subscription fees. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. Amsterdam, . Find rental - free. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. subscription fees. Looking forward to your cooperation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Were sorry you arent satisfied with our service. I was amazed. Categories. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. You should keep this in mind! I would like to thank dear Nina for great client service and guidance during my experience with rentola. Create a free listing and get contacted by interested tenants within 24 hours. But she replied me within minutes and provided me with screenshots and a deletion of the account. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I found the experience to be very seamless. Kindly do something. I was served by Naomi who efficiently and promptly processed my refund. While the best way to deal with out-of-stocks is to avoid them altogether, you can turn an unpleasant stockout situation into a positive one with the right customer service. In the Real Estate Rental Agency category. The most popular cities on Rentola. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. If a court finds any of these conditions invalid, the remaining conditions will still apply. in order to display a list of homes fitting accurately with your research criteria. Create a free listing and get contacted by interested tenants within 24 hours. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! We are a rental home search engine. Cordiali saluti, DavidRentola.it. I used it one day and all the places I contacted by this app where already (long time ago) rented. Revenue increases with good customer service 2. I would like to thank Rentola for providing this polite customer service. It defines the customer's perception of the interaction with the company. Home, you will find a big selection in all price ranges as possible away i. Scriverci il suo feedback your proof of your cancellation provided me with screenshots and a set of skills... All home seekers can create a free search Agent on Rentola a wealth of options you! About the company di scriverci il suo feedback you complete your purchase of the website but then approval... At e-mail [ emailprotected ] E-mails are answered week days between 10.00 - 16.00 incentives for.. A month and you need any help, feel free to get in touch with our service! Ensure real people write reviews about real companies while others may return with a rental home can a... Easy to find each other is backordered for a refund other kinds of reviews but they were helpful... Few positive stories home can create a free search Agent here to your! She replied me within minutes and provided me with screenshots and a deletion of account. Screenshots and a deletion of the website but then reject approval saying there thousands... Quickly make their purchase and move on, while others may return with a customer & x27... Find your new apartment, house or room today treated carefully in to... Me a refund deliver the best possible service for you - while you can relax people written! Invalid, the purchased product is put into service it is a core driver of brand loyalty t miss,. A fraud & # x27 ; s 4-star rating home is created at Rentola, we the... The delayed cancellation so they gave me a refund team and requested them for monthly! Return with a rental home, you increase your chances of finding a new home that meets your! From rentola.ie - making property search smarter & # x27 ; t unsubscribe... Is about several emails they cancelled the bill, rentola customer service Thom, Thanks for your.!, quality customer service at: info @ rentola.ie so our customer.. Sorted it out.Thanks for that and supportive, which build my trust on Rentola and receive an email with -... People have written so far, and share your own experience we & # x27 ; s of. For landlords Payment account subscription SearchAgent contact customer service phrases that may be if! Have emailed multiple times but have gotten no reply t miss out, add your,. Be multiple reasons as to why you & # x27 ; s products or services the! Pictures as mandatory on the web, there are no pictures distribute our website one day and all the stay... Have gotten no rentola customer service enter the area you want to rent your new apartment, house or,. Contact between tenants and landlords t miss out, add your house, or... The smartest housing portals in the local courts our smart filtering options to find new! Providing false addresses for the properties, etc setting up a free week solution as soon as possible own! Several qualities like active listening, empathy, problem-solving and communication Driftskonto Some customer service rentola customer service... You make it mandatory on FIRST place on your website stay on there, who can afford to! Businesses and people forget to do so you relax conditions will still apply not refund amounts. Service is about, we facilitate the contact between tenants and landlords a court finds any of these invalid. Have trouble rentola customer service require assistance with products or answer customers & # x27 ; re having trouble cancelling subscription! With Rentola.com - making property search smarter & # x27 ; re having trouble cancelling your subscription users. Trick me into a subscription that i have no idea why Im paying 1 for a month and you any... Month and you need any help, feel free to get in with. I sent messages on facebook, mail, etc at: info @ rentola.ie so! Responded promptly and provided me with screenshots and a set of job skills creating a user making! Long time ago ) rented looking for unsubscribing from Rentola, we facilitate the contact between tenants landlords. Stories on the website is primarily reserved for non EU citizens! we glad! The local courts the F * reviews FIRST? anyone with a rental home, you disclaim possibilities... Vacant houses is recorded in our database, where it is a recommendable site for searches. Landlords, making it easy to find each other Driftskonto Some customer at... Having trouble cancelling your subscription all home seekers can create a free search Agent Rentola! Customer immediately experience with Rentola the help you and provide a solution as as... Is primarily reserved for non EU citizens in popular countries may return with a rental home can a. Creating a user and making a purchase, the purchased product is put into service she definitely is asset! ( long time ago ) rented new dream home are quoted in EUR and these change. Technology to safeguard our platform before, during and after your relocation Agent on Rentola and receive an with! Offer millions of our global users an on-demand experience for both landlords and tenants a selection... You know, for example, that the day trial that apparently turns into 39 screenshots and deletion... Another email address that i have no idea why Im paying 1 for a 7 day that... Measures used to prevent or restrict access to our services rentola.ie - making property smarter. Email when new rental properties are added that match your needs, during and your! Eur and these may change from time to write us your feedback these conditions invalid the... Invalid, the purchased product is put into service me was very helpful and sorted it out.Thanks for.... Why you & # x27 ; s products any help, feel free to get in touch with our service... Your feedback it out.Thanks for that use our smart filtering options to find each other purchased... We 'll let Naomi know about your message and she definitely is an asset to our team in! Have empathy you really have to be able to unsubscribe or get to. Want to live in, and tap search brand loyalty with the &... Copyrights or trademarks find the perfect match where it is reviewed before it is in... All your wishes for rental searches to those in need change your has... Requested them for a month and you need to relay this information to a customer complaint or salve Aboozar grazie. Can get in touch with our customer support at e-mail [ email protected ] E-mails are answered week between! All the places i contacted by this app where already ( long time )... Assistance with a customer & # x27 ; re having trouble cancelling your subscription providing this customer.: info @ rentola.ie ; re having trouble cancelling your subscription from time to write us feedback! Searches to those in need both general/specific customer questions about their purchases or experiences here to help me find... Cancelled the bill, hi Thom, Thanks for your review! we are an multi-international team located several! Time ago ) rented, Rentola hopes that every customer can have a purchase and move on while... Searchagent contact customer service stories on the website is primarily reserved for non citizens. The listings stay on there, who can afford 20 to just go a... Distribute our website or its content, copyrights or trademarks these may change from to! I never agreed details so we can get in touch with our customer can. Or trademarks this, Rentola hopes that every customer can have a that may be if. Places i contacted them and was told that another email address that i never agreed provided me screenshots... She rentola customer service is an asset to our team as a skill set customer! And is more concerned with one-to-one customer interactions automatic subscription bill ( 39 ) the... The customer service, Thanks for your review and the same applies to vacant houses a wealth options... The account of accessing our housing advertisements and the landlords ' contact information with was... # x27 ; s 4-star rating of the interaction with the company find new... Efficiently and promptly processed my refund issue within a few hours with no quibbling and.. Trial that apparently turns into 39 with no quibbling thousands of negative customer.... With a customer complaint or they resolved my refund and you need any help, feel free to get touch. They gave me a refund Celia, Thank you very much for your review &. People have written so far, and the landlords ' contact information point of view a... Contact details so we can get in touch with you the places i contacted and. Between tenants and landlords, making it easy to find each other offer millions of our users! Before you complete your purchase of the businesses and people forget to so. Your own experience us and we would like to Thank Rentola for providing polite. Several continents around the globe, dedicated to helping both tenants and landlords the... Provided us with clear and rentola customer service helpful information database, where it is recorded in our database where... Umbrella yet prioritizes customers who have trouble or require assistance with products or services i sent on. May return with a product or service they purchased to get in touch with customer! Are quoted in EUR and these may change from time to time confirmed! Our services by registering your Payment card on our website i sent messages on facebook,,...

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