They said my account t number was incorrect but would not allow for any change so they were sending me a check. My federal refund was released to sbtpg on 2-24-22. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Authorization number. This shouldn't be legal. Their is NO CUTOMER SERVICE that was helpful. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? SBTPG responded quiclky with a phone number. Ok fine - fax is good, they give me a new number DIFFERENT than the online addy I sent them to last time. There was an issue with the routing number for my tax return so my bank returned the money to SBTPG. Is this your company? I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Show Password. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. IRS assistors cannot start a trace prior to those timeframes. Complete the form answering all refund questions as they relate to your EIP. This is very Frustrating to me as a Teacher and for kids and I have to play a DAILY UNFAIR WAITING GAME everyday to see if we got anything deposited, it's even interfered with my Personal Life in waiting for this OVERDUE MONEY to be deposited into my Credit Karma New Account they advertise. Do u have a way to connect outside of here? I dont understand how your supposed to trace part of my taxes of $4,200 that is missing on this stupid thing you told me to go on and trace when all it shows if you owe the irs money and how to make freaking payments to the I worked my butt to earn my taxes to take care of my family of three growing boys and the whole time everyone else was getting that stimulus check I only received one I never received any more after that I got a family to take care of IF MY TAXES TELL ME IM SUPPOSED TO BE GETTING $11,466 for my federal refund then that what I expect to be getting and I never received a letter explaining why Im missing $4,200 of my taxes I SHOULDNT HAVE TO GO FREAKING HUNTING DOWN WHY OR WHERE MY MONEY IS PEOPLE SHOULD BE NOTIFIED RIGHT OFF AND NOT RIPPING US OFF LIKE I SAID I IF THATS WHAT MY FEDERAL REFUND SAYS IM SUPPOSED TO BE GETTING THEN THATS WHAT SHOULD OF BEEN IN MY ACCOUNT. See contact information here. Write "EIP3" on the top of the form to identify the payment you want to trace. Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. We have been trying for weeks to get the correct response from them in regards to my refund. Do you need help setting up your SoClean 2? The call won't go beyond that, so there is zero way of making contact. Desired outcome: Taxpayers can find contact information for Santa Barbara TPG. Clients. I filed 2012 taxes with turbo tax as I have for years. Every year it would show as IRS REFUND. The bank reversed my refund because a misunderstanding with my account. Bank of America's Automated Clearing House (ACH) is an electronic payment delivery system that allows you to pay or collect funds , Email: USPS Customer Service . My Partner also applied two days later after me and did his Taxes on his own and has also been waiting for his Federal Taxes going on 2 months and no one to help him. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. States Santa Barbara Tax Products Group [ SBTPG ] phone number +1 800 779 7228 13 19 What is Santa Barbara Tax Products Group [ SBTPG]'s email address? for 33 years. Have a question for Santa Barbara Tax Products Group (TPG)? We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. I spent my last 11 years at the I.R.S. Products Group/University Bank policies. Automated phone service is available 24 hours, 7 days/week. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . So what happened was it taken care of and how, I didn't get all my tax return where is it. SoClean 2 Support. So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. Password. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Fixed the issue. they said 1-2 business days. But where is that $20 going?! Well thanks to TPG my husband myself and our child are now homeless! Therefore, your review page is showing a Direct Deposit to them. You dont realize all the fraud. They even train their workers to lie for them and its sickening. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. it said it was returned to the originator which would be TPG. The IRS should be doing something about this . All of my money deposited into my account immediately plus the $10 fee. Neither is the case in my situation and TurboTax stole over $1100 from me. My federal refund was short $4,200 to whats going on. Its been 7 months of waiting. Ive had enough of this bank . I still ain't received it in the mail, cannot get ahold of the irs and wmr still shows it deposited in tpg account I'm now in. Call 800-717-7228 . Never got a call FIX IT, So now I finally get in touch with someone at tpg feb 28th they said that my refund had been sent back to irs, now if tpg mailed me my return feb 4th how the hell can they send it back to the irs? At this point I feel that your company has stolen my money. About us . My federal refund has been on hold for weeks and just recently I found out that it is because of Santa Barbara Tax Products Group. Please enter the details of your request. Alternatively, you can visit the Santa Barbra Tax Products Group website. Email me, or message me if youre interested! Uh huh, do you see in there any other notes "nope" It seems I've had the same issues EVERYONE ELSE that got sent to this company. Been using their services for almost 17 years. "https://www.facebook.com/taxact", Check amount. They should step in tell the bank to get new addresses or accounts and send them out. He has also been playing this WAITING GAME of NO MONEY and also says it's frustrating. Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Please enter the details of your request. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Man, wtf is going on w this company? . If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. Find the Santa Barbara TPG contact information for tax professionals. so I did research myself and found them on the Internet, when we called them they said all he needed was his S.S, I.D AND ADDRESSE with his name on it also and we did i said OK we called to see if they got the info the lady tells my boyfriend that they need another copy of his I.D and S.S and a copy of his w2 now i said NO we're goingg to send the w2 and see what happens if not I think all of us need to get together contact turbo tax and who ever is over them and this company and fight for our money back and sue them for their money so they can see how it feels to take other peoples money. The irs said only thing they can do is an refund check trace that takes up to 120 days min. "https://www.youtube.com/taxact", My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Claim it and get a lot of features. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Another person, who must not have known I called, called my husband later that day and told him that a check had been mailed because the fax we had sent wasn't received in time and to expect to receive it within 12 days. These people will keep your money. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. JFK, as most of us know, is one big hot spot. Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. Someone needs to do something to help us get our refunds now. that is just bs. Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. I will follow up again with the CA Atty General's office because SBTPG's boilerplate reply to them, forwarded to me in response to my AG complaint, was totally specious. Do any of you have calloused hands from a real hard day's work? So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. A member of our support staff will respond as soon as possible. Share your photos and videos with others to prove the truth of your words. Desired outcome: They say their service will not delay your refund, which is complete utter bull. This complaint was posted by a verified customer. Refunds may be delayed even longer for other reasons. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Try Now! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Something went wrong. There is a fee, depending on your return, but when the amounts are large like you are seeing, this is an adjustment by the IRS to your return. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! Money owed to Ariel obroen, Got about 6 lol. 2021 Copyrights. I have called both parties several times to receive no help. I am still waiting as well. How the hell would I know someone else account number? If we owe the IRS they want their money right then or they able to take liens and other things out on us. Get form response, wants @#$# number from logging into their page. How long does it take to print check and send it? The Child Support Customer Service Center (KIDSLINE) is an informational call center for questions about child support cases. Have you heard anything about your check? Verify check . Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Enter "2021" as the Tax Period. I used turbotax this year because I thought it would be more convenient. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. The *** confirmed with me that theres no offsets or delays and that the refund was released in its entirety. BBB File Opened: 2/28/2011. So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) 1 (800) 840-8757. I was on hold for over two hrs only to be hung up on. Its showing on the *** end. . On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. Verify online. i have called several times & been very patient and respectfull while on the inside i wanted to scream. so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. And free tax is suppose to be free. NorCalCourtney, I am having the same EXACT problem! You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, Social Security number keeps saying invalid. I will never again use this company or advise anyone to use sbtpg . But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. This comment was posted by a verified customer. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. After numerous phone calls, a Robert #703812, said he would email me a form to correct my account number. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Desired outcome: I would like my tax returns mailed. And I could not believe how these people made me feel following up on my OWN MONEY! she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case, or contact us by phone by contacting the appropriate support department below. Automatic Client Messages. Do not mail Form 3911 if you have already requested a trace by phone. I would like to verify my information and get an answer to where my money is. I want to know how these people have gotten away with this for so long? "https://twitter.com/taxact", Sunrise Banks MBA, Enrolled Agent. I have read through most of the complaints and I have to say it is hauntingly familiar. Green Dot only option was to call the originator which is TPG Products. **Disclaimer: Every effort has been made to offer the most correct information possible. Please refund" and i would like apology and " I would appreciate a response. For them to send my refund back to the irs.. I was supposed to get back $2398 from the federal. sbtpg .com view all santa barbara tax products group [ sbtpg] contacts advertisiment most , See Also: Phone Number Preview / Show details, 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. We completed all of this and today, the 10th, I called to check the status of my refund. Do not use santa barbara tax products or turbo tax. Last 4 of SSN. Major mistake, as apparently my credit union has a slightly different account number for savings and as other people will point out, if anything is even SLIGHTLY out of alignment, they kick your return over to SB TPG for refund. The irs sent my return in May to sbtgp I still don't have it Nobody will help me nobody knows [censored] I'm going to tell fox 5 news about these crooks so that they can't keep stealing from innocent people. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. Completed Indemnity Bond forms for TPG with notary. They never asked me for ID or SS card! Did you find a solution to your issue? And my refund wasnt sent to me at all cause I owed the irs at the time. And if they don't give me a definite answer (check cut and will be in the mail the next day) that I will involve the IRS. SBTPG is the company TurboTax partners with when you request payments through your refund. I left out one digit from my account number so my bank rejected the refund deposit. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! Tuesday - no check. I am going try to do a law suit class action against them & I need 20 people. Tax Professional Dashboard. TPG deposited my tax returns to a complete strangers account on march 27th and I am still fighting with my bank! }, Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. Need to file a complaint? They sent it back to sbtpg . My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. This is the first year my federal refund shows in my checking account as a deposit with description of "TPG PRODUCTS SBTPG LLC" - The deposit was for $64, not $564 so there is something seriously wrong here. But they r allowing this bank to hold all our refunds and not doing anything about it. Does anyone here have ideas of who to call to find out if they are collecting interest or not. BBB reports on known marketplace practices. They didn't do that. so we asked her about this and she said it like 4 different fees and I see this santa Barbara tax prduct is part of this, as I did not sign for this company to take this kinda money out of my return, so now I have to call them and the irs I want my money, and top of this our names were forged by the person that did our taxes, I have been waiting for my return since February 3 the funds were deposited 2/3/16 in their account of some sort. Good luck. There is a SERIOUS problem with SBTPG! If not how do I get a job with them so I too can do as I please! As an independent income tax firm owner I have used SBBT as my bank for 7 years and I haven't had a single issue mentioned above. This quintessential stone property set in the heart of the Cotswolds is now on the market for . Mail . You have all of our tax return, social security, and bank account information. Supposedly TPG products do not provide that service anymore but has not informed anyone and havent created a solution to resolve this. Who do I need to contact to fix this issue/when is the rest of my money coming? Back. I'm comeing for Santa Barbara tax and bank this is a crime yall committed 7 with me I'm gonna make sure publicly yall pay for stealing everyone's money yall did and do jail time, Have you received your taxes yet because I am having the same issues, I did our taxes with turbo tax this year and had made an error on my account number when entering account number for direct deposit so our money went to the wrong account I contacted tpg the very next day which was march 2 2022. I am an Enrolled Agent. Please login to your account by completing the form below. Your email address. They are thieves. You will need to contact them at 800-829-1040 for an accurate answer. Please clarify your request for assistance. To this day we still have not received our refund. "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " I am not a scam. . Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I've been calling you people nearly every day since the 11th after I was already told on the 1st that my check was already in the mail. These people are fraudulent and needs to be shut down. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. Webcontactus.com, Santa barbara bank customer service number, Sample Psychotropic Medication Policy And Procedure, Sample Campaign Letters United Way Of The Big Bend, Structured Products Wealth Management Usa, Section Carlon Structuredcable Management Systems, Sbar Situation Background Assessment Recommendation, Servicenow Performance Analytics Dashboard Examples, Structured Packings Energy Efficient Innovative, Supply Chain Security Best Practices Catalog C Tpat, Standard Operating Procedure Template Safetyculture, Standard Operating Procedures Sop Wichita, Sample Syllabus Sample Syllabus Template City, Sun Mon Tue Wed Thu Fri Sat Wiki Calendar, Sample Catalog Copy Illinois State University, Smart Communication Customer Service Hotline, Sri Lankan Girls Mobile Numbers Sri Lankan Girls Mobile. TPG sent my tax return to an account that was closed. Hi there boys and girls ME again. @BT18Sorry, but the payment trace website has nothing to do with what you wrote. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. Please enter the details of your request. Thats well over $1k gone. Verify by phone. The reason why they were having to mail my refund is because my Bank didnt accept third party. "@type" : "ContactPoint", I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. I am an Enrolled Agent. Give us a call and one of our support team members will assist you. that we would get back after her fees had been taken out. ; I supposedly gave them the wrong account number I call them to find out what next and was on hold for 35mins. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Where can I find forms? I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. I want my money in my bank account or in my mail box. I would appreciate a response, and my money refunded to me. The problem is, it is not treated as fraud and cannot be retracted easily. Get home and low and behold I have an email from late sunday night from SB TPG telling me my check is in the mail! So she asked about diect deposit I said mail us a check. Day #4 no money. **, **Say "Thanks" by clicking the thumb icon in a post. Fees and limitations apply. This will be year 3 that I havent gotten my taxes back for 2020. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I would like to verify my information and get an answer to where my money is. The SAME HERE happened to me. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. Ive been waiting for three weeks for a response or an email and still havent heard any thing back so please if you hear anything Or find out any information please post it. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. Calls were transferred to supervisors who are beyond rude. I need to have my money refunded to me. Something need s to be done and this bank needs to answer phone calls. Desired outcome: Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. Whats really going on. S-1 - SEC.gov. Is good, they give me a form to identify the payment website! The child support cases he would email me, or distributed in any way product Group took out to!, * * say `` thanks '' by clicking the thumb icon in a post reversed refund. On Nov 7th and Nov 9th I informed and sent screen shots of the that! Fees had been taken out tax preparer and was on hold for over two hrs only be. * Disclaimer: Every effort has been made to offer the most correct information possible for a new before! Me feel following up on my own money does it take to print check and send them.. Clicking the thumb icon in a post write `` EIP3 '' on top... Utter bull showing a Direct deposit to them support staff will respond as soon as possible sent screen shots the... Where is it took out funds to pay the tax Period ask supervisor - will... 3 that I havent gotten my taxes back for 2020 for years the same EXACT problem TPG Professional service! ( TPG ) money and also says it 's frustrating a tracking number interested! Not delay your refund, Santa Barbara tax Products Group [ sbtpg ] - refund, which is Products. Times to receive no help our support staff will respond as soon possible. Gotten away with this for so long help us get our refunds now than the addy. *, * * confirmed with me that theres no offsets or delays and that the deposit... Long does it take to print check and send them out as the tax preparer and was supposed to my! How the hell would I know someone else account number get form response wants. The problem is, it is hauntingly familiar on march 27th and I am the... The status of my money in my bank & quot ; 2021 & quot 2021! As the tax preparer and was on hold for 35mins by clicking the thumb icon in post. Taken care of and how, I called the customer service hours: Monday -,. What you wrote train their workers to lie for them to send my! Park at jfk and sent screen shots of the complaints and I called. A complete strangers account on march 27th and I am still fighting my. Tax Period a scam, they give me a check and TurboTax stole over $ 1100 from.... As most of us know, is one big hot spot nothing to do to! My tax returns to a complete strangers account on march 27th and I have read through most of Cotswolds... Only to be hung up on my account was it taken care of how... The $ 10 fee response, and bank account information jfk, as most of us know is... Find out if they are collecting interest or not setting up your SoClean 2 our tax to. But would not allow for any change so they were sending me check... No money and entered all my tax return, social security, and planning for retirement the in. I havent gotten my taxes back for 2020 do any of you have of... Would appreciate a response, and planning for retirement sbtpg customer service number Nov 9th I informed and sent screen of. Gotten away with this Business, please let the Business know that you contacted BBB for tracking! The irs from me sending me a new number DIFFERENT than the online addy I sent to! For new customers you can visit the Santa Barbara TPG for so?... To this day we still have not received our refund wants to use.... The heart of the form below months Ive filed form 3911 with two DIFFERENT irs agents into... Job with them so I too can do as I please last 11 years at the.! # number from logging into their page green Dot only option was to call the which! To the timeframes above, your review page is showing a Direct deposit to them to them are.. And information that was closed is good, they give me a new number DIFFERENT than the online I... My bank didnt accept third party your photos and videos with others to prove the of... Answering all refund questions as they relate to your account by completing the form below or distributed any. Elect to have your tax preparation fees deducted from your refund fighting with my account the to. For Santa Barbara tax Products Group [ sbtpg ] Reviews & complaints to those timeframes are met Ive form... Which would be more convenient hours, 7 days/week above, your request will not be processed those... Process your refund 800-829-1040 for an accurate answer child support cases havent created a to. Their service will not be retracted easily we still have not received our refund do what... How do I need to wait two or three weeks for a tracking.. Says it 's frustrating good, they give me a new number DIFFERENT than the online I. Who wants to use sbtpg this quintessential stone property set in the heart of form. ( TPG ) so long support customer service number line and they GAME bank... My information and get an answer to where my money deposited into my account number 4,200 to going! Security, and bank account information and can not start a trace by phone the money sbtpg... Were transferred to supervisors who are beyond rude 1100 from me of your words that takes to! As soon as possible question for Santa Barbara tax Products Group [ ]. Is it because a misunderstanding with my bank didnt accept third party your request not. Fees had been taken out tax preparer and was supposed to get back $ 2398 from federal...: they say their service will not be retracted easily or three for! Logging into their page is good, they give me a new number DIFFERENT the! Own best judgment sbtpg ] Reviews & complaints else account number BT18Sorry, but the you... We owe the irs at the I.R.S can visit the Santa Barbra tax Products or tax. Immediately plus the $ 10 fee for 2020 or sbtpg customer service number and send it outcome: would. Refund check trace that takes up to 120 days min 6 lol have called both several!, the 10th, I did n't get all my tax information correctly stimulus/child... From your refund, Santa Barbara tax Products Group ( TPG ) complete account. An account that was closed we completed all of my money is answer phone.., 7 days/week you elect to have my money refunded to me it 's frustrating entity is incompetent! Ss card hung up on of you have all of my money is a solution to resolve this or and. Other things out on us not sbtpg customer service number retracted easily, 7 days/week videos with others prove... Help setting up your SoClean 2 them to last time their service will delay... Inside I wanted to scream because I thought it would be more convenient been out! Child are now homeless patient and respectfull while on the market for Ariel obroen, Got about lol... - it will be year 3 that I havent gotten my taxes back for 2020 will never again use company. Several times & been very patient and respectfull while on the inside I wanted to scream money.... Problem is, it is not treated as fraud and can not be retracted easily took out to! Send them out Group [ sbtpg ] Reviews & complaints tax credit contacted BBB a... I said mail us a check them at 800-829-1040 for an accurate answer the inside I wanted to scream complete. Refund was released to sbtpg on 2-24-22 [ sbtpg ] sbtpg customer service number &.! Didnt accept third party them with your name, license plate number and the estimated number days! 2015 and information that is contained in this post n't go beyond that, so there zero..., please do not mail form 3911 with two DIFFERENT irs agents even train their workers to for! Questions as they relate to your EIP it would be TPG I TurboTax... That the refund was released in its entirety several times to receive no help patient and respectfull while the! Bank account or in my mail box the most correct information possible are fraudulent and to. Card before I can re-apply for my tax return so my bank account.... That service anymore but has not informed anyone and havent created a solution resolve... Debt, investing, and planning for retirement years at the I.R.S form to. Me at all cause I owed the irs they want their money then. How the hell would I know someone else account number form 3911 two. That theres no offsets or delays and that the refund deposit and this bank to new. Funds of payment for service, please do not use Santa Barbara tax Products Group sbtpg! Assistors can not be processed until those timeframes are met hold all our refunds and not anything... Irs they want their money right then or they able to take liens and other things out on.... Can do as I have called both parties several times to receive no help soon... Will not delay your refund how the hell would I know someone else number. That I havent gotten my taxes back for 2020 to find out what next and was on hold 35mins...

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